Solution to Fix Epson Printer Communication Error on Mac

Most people look for ways to connect their printer with a mac device in order to produce prints quickly. When it works well, it works like a charm. However, the problem arises when, due to a known or unknown reason, there seems to be an issue in the connectivity of your printer with an Apple device. It can be a frustrating experience to deal with and it can put your productivity or output on hold.

Is there a way to get rid of this problem in a quick time when you come across it? Well, there is no need to freak out as performing a few simple troubleshooting steps can help you in fixing the issue. Normally, Epson printer communication error results from problems with the wiring, poor internet connectivity and a number of other reasons.

When dealing with this problem, the first thing you need to do is to isolate the cause behind it. For this to happen, you need to bear certain things in mind. Given below are some possible reasons for the loss of connectivity of your printer with your Apple device. Try to analyse the possible reason for the unusual behaviour of connectivity of your devices from the list of the causes given below.

Possible causes and the ways to fix the lack of connectivity between an Epson printer and an Apple device

An issue with the cables and connection

Before you can use your Epson printer in collaboration with your Mac device, it is imperative that you invest some time in setting up both the devices properly. If you had done this but still started encountering the problem, it is necessary to set up the connection all over again. As the first step, consider detaching all the cables that connect both the devices. Now, put them back into the USB ports. Make sure that you have set them up properly as loose wiring may compel you to redo the step. Also, verify if all the cables are in working condition.

Cables have a tendency of developing damages or wear and tear, especially when used for a long time. There is an easy way to determine if all is well with the USB cables that you are using. Navigate to “System Profiler” by clicking on “About this Mac”. Next, click on the option that says “More Info”. Look for the name of your printer on the list that follows. Ideally, you should be able to see the name of your printer on the list. If it doesn’t show up, it means you need to look for a new USB cable.

Driver software errors

If there is no problem with the connection or the USB cables that connect your printer to your Mac device, the next thing to look for on the list is driver software errors. A printer driver is a piece of software which serves as the communicator between your computer machine and printer hardware. When left unchecked for a long time, the resulting outcome would be a communication error Epson printer Mac.

Your best bet to keep the printer driver installed on your Mac device in functional mode is to update it from time to time. It is strongly recommended that you should check for the availability of updates for at least two times a week to keep abreast with the latest information on the update of the printer driver software corresponding to your Mac device. If you detect a problem with the driver software of on your Mac device, consider uninstalling it altogether. Thereafter, reinstall it fresh from the official website of Epson. Do not forget to check the compatibility of the driver with your Mac device in order to prevent driver related issues later.

Network issues

One of the important requirements to keep your printer connected to your Mac device is to ensure that both the devices are properly connected to the internet. To find out whether the two devices have access to the internet, go to “System Preferences”. You will find the option under Apple Menu. Now navigate to the Network tab and then select “Advanced”. Click on Apple Talk to see if it is active. In case you are using a wired network, connect your Apple device with the printer using USB cable wires. This troubleshooting may not work if your device has Lion System Software.

Additional steps to fix communication error with Epson printer

At times, the printer-scanner can be the culprit for communication issues with your printer hardware. In such cases, the following steps can bail you out of communication troubles.

  • Verify if the scanner is properly connected to the system as well as to the power.
  • Consider restarting your Mac computer for at least once. Sometimes this simple step alone can help you in getting rid of the issue.
  • If the issue persists, keep an eye out for the scanner setup. Use the proper setting to set up your scanner. If you are not sure how to go about it, refer to the manual which comes along with the new device.
  • It is important to use the right IP address, especially when more than one IP address is available.

Normally, these steps are good enough to take care of the issue. Does it still persist? If yes, think about getting professional help without fail.

Contact our technical support to fix the connectivity issue between your Epson printer and Mac device

The aforementioned steps have been given for your reference. These are common steps which relate to the solution to this problem. Sometimes there can be one or more underlying cause(s) behind the technical glitches in communication between both the devices. Such cases may necessitate it on your part to go for professional help.

Our team of experienced technical experts is happy to assist you in resolving the issue. Get in touch with us and let our experts fix the issue for you.

What are you waiting for? Dial our customer helpline number to get your desired solution over the phone.